Solutions

Cosmos Network- as-a-Service

Intelligent connectivity designed to keep critical infrastructure online, without the cost and complexity of building your own network.

Talk to Vcomms

500+

networks

200+

countries

99.99%+

cosmos core network availability

40+

years in data communications

the challenge

Building a resilient network for remote terminals is harder than it looks

Connecting a few terminals is easy. Keeping hundreds or thousands of unattended machines online, in every location, around the clock, is a different job. Organisations that build their own network soon find they are running a telecoms operation alongside their real business.

Managing multiple carriers

True redundancy needs more than one mobile network. That means separate contracts, SIMs, billing and support with each telco, in every country you operate.

Sourcing and maintaining hardware

Routers and modems must be selected, configured, secured and updated for the life of every terminal, and replaced when networks change, as the 3G shutdowns showed.

Making failover actually work

A backup SIM only helps if the device can tell when a network has failed and switch automatically, with no one on site.

Securing the connection

Every terminal needs a secure path back to your host systems, which means managing authentication, encryption and access across the whole fleet.

Seeing what's going on

When a terminal goes offline, is it the device, the carrier or the host? Without fleet-wide visibility, every fault becomes an investigation, and often a site visit.

Keeping specialist skills

Designing, running and supporting a multi-carrier network takes networking expertise most organisations would rather not build and retain.

How Cosmos solves each challenge

Building your own	With Cosmos NaaS
Multiple carrier contracts, SIMs and bills in every country	One agreement with Vcomms. We supply the SIMs and hold the telco partnerships, with access to 550+ networks across 200+ countries and at least two independent cellular networks in every country we serve.
Source, configure and update hardware yourself	We supply and manage the whole Viper platform, including the Viper Gateway and the SIMs inside it, for the life of the service. No configuration needed on your side.
Failover you have to design, build and test	Managed failover. The Viper Gateway detects a lost connection and switches automatically between cellular networks and any internet connection on site, including satellite services such as Starlink.
Secure connections you build and maintain	Encrypted end to end. Every Viper Gateway is authenticated and encrypted to Cosmos Core, and every connection from Cosmos Core to your host is secured and encrypted.
Limited visibility; fault-finding by site visit	Glimpse shows which network every Viper Gateway is using, lets you test sites, probe gateways and terminals remotely, and set the network order, all from one place.
A specialist networking team to hire and keep	Vcomms designs, runs and supports the network, backed by over 40 years of data communications experience.

Architecture

How Cosmos works

Built on our own technology

Cosmos runs on the Viper Application Delivery Networking Platform, which we designed and built in-house specifically for high availability. It combines Viper Gateway hardware in your terminals with the networking software at the heart of Cosmos Core. Vcomms manages the whole platform for you.

True network redundancy

Vcomms is not a roaming carrier. We have built partnerships with multiple telco providers, giving us access to more than 550 networks across 200+ countries, and at least two independent cellular networks in every country we serve. Depending on the country, we use local SIMs, roaming SIMs or both to deliver the best coverage and true redundancy.

Beyond cellular, Cosmos can use any connection with access to the internet. A site's existing broadband, fibre or satellite service such as Starlink can be brought into the same managed environment as Shared (BYO) Internet. If one connection fails, or an entire carrier network goes dark, your terminals stay online.

Secure by design

Your data is protected all the way from the terminal site to your host. Every Viper Gateway authenticates with the Cosmos Core servers, and all traffic between them is encrypted, whichever network it travels over. Cosmos Core then connects to your host systems over a secure, encrypted connection.

Connection management features

Multi-carrier connectivity

At least two independent cellular networks in every country we serve.

Managed failover

Automatic switching when a connection fails, with no one on site.

Shared internet

Use any existing internet connection on site, including satellite such as Starlink, as an extra path.

Roaming capability

Local and roaming SIMs across 550+ networks in 200+ countries.

Zero-touch configuration

We configure and manage every Viper Gateway centrally. You simply connect your terminal.

Centralised device management

Every Viper Gateway managed centrally by Cosmos.

End-to-end security

Authenticated, encrypted connections from the Viper Gateway to Cosmos Core, and secure, encrypted connections to your host.

glimpse

See and manage your whole fleet from one screen

Glimpse is the Cosmos web app that gives you live visibility and control of every Viper Gateway and the terminal behind it, so most issues can be diagnosed without a site visit.

Live network status

See which network each Viper Gateway is connected to right now.

Site testing

Test a site to confirm which networks are available before or after installation.

Network order

Choose the order in which each Viper Gateway uses the available networks.

Remote probe

Probe the Viper Gateway and the connected terminal to pinpoint where a fault lies.